Your Miele broke down?
Thousands of Miele washing machines are prematurely replaced on a yearly basis.
Bad for your wallet and for the environment.
Reed further to discover that it may not be necessary at all to replace you washing machine.
Does any of the following situations apply?
Drum doesn't spin, rinse light flashes,
Drum doesn't spin, three dashes in display,
Drum turns only one way,
Drum hesitates while trying to spin,
Machine dead, no sign of life, no lights
See YouTube movie.
Miele with an EL200 electronic, generally are very reliable.
There's only one flaw: the electronic is extremely sensitive to imbalance.
In a well functioning machine, imbalance will only occur under too heavy load.
Miele developed a special process which consists of a sequence of rotations that vary in direction and speed.
This process guarantees that the laundry is evenly distributed around the outskirts of the drum before the spinning really starts.
The outcome of this process however relies heavily on the condition of the shock absorbers.
In models with an EL200 electronic, the change in direction happens almost instantly. This is why the process is so easily disturbed when the shocks are worn. As a consequence a 5 Kg. machine will eventually not be able to handle more than 3 Kg. of laundry without severe imbalance.
New shocks have a damping effect of 120 Newton.
After ten years of operating there's only little left without showing any signs of it on the outside.
Signs like trembling while spinning often are ignored, because they are assumed to be a consequence of the age.
If the imbalance is too severe, eventually the electronic will be damaged.
On account of this, we cannot grant warranty on repairs of EL200 electronics, if you don't exchange the shock absorbers.
Below you will find instructions for exchanging the shocks yourself easily.
What about the brushes?
If your machine has problems with rinsing and spindling, the motor function is disturbed.
Apart from the above mentioned causes, you might consider the following:
Worn carbon brushes, look here. Miele carbon brushes are extremely long lasting. Unless intensively used, they may last as long as 20 years.
Cable cut or bad contact. In older models this occurred sometimes. We do not know this fault from machines with an EL200 PCB.
Of course you might consider calling a Miele technician.
He almost certain will propose a new PCB. Because of the age of the machine, you'll have to pay the full retail price (at least 250 pounds).
You also might call your local technician. He will charge you less for the visit. The price for the PCB however will be the same.
Many local technicians already have found their way to our service. These technicians will propose replacement by a PCB that has been overhauled by us instead of a new one.
Ask for warranty conditions. Technicians which use our service, are allowed to give a full year warranty on the cost of repair of the PCB.
Last but not least, you might consider sending the PCB to us for repair.
You ship the PCB to us and transfer cost for repair and shipping, and as advised, the amount for a new set of shock absorbers (see warranty conditions below).
Your PCB generally will be fixed and returned the same day as it arrives at our office.
Models this may concern (amongst others)
MIELE W 827
MIELE W 862
MIELE W 828
MIELE W 863
MIELE W 829
MIELE W 864
MIELE W 835
MIELE W 865
MIELE W 837
MIELE MONDIA 140 (BE)
MIELE SENATOR 115 (DE)
MIELE W 866
MIELE W 838
MIELE 2866 METEOR (BE)
MIELE 1038 METEOR (DE)
MIELE W 867
MIELE SUPERIOR 1120 (DE)
MIELE W 870
MIELE MONDIA 1138 (DE)
MIELE W 872
MIELE ECONIC 1150 (DE)
MIELE MONDIA 1872 (DE)
MIELE BRILLANT 1180 (DE)
MIELE 2872 METEOR (DE)
MIELE EXQUISIT 1338 (DE)
MIELE EXQUISIT 3872 (DE)
MIELE W 8315 (NL)
MIELE BRILLANT 4872 (DE)
MIELE W 839
MIELE W 873
MIELE W 840
MIELE W 875
MIELE W 841 (BE)
MIELE W 876
MIELE SENATOR 120 (DE)
MIELE MONDIA 1876 (DE)
MIELE W 842
MIELE EXQUISIT 3876 (DE)
MIELE 1042 METEOR (DE)
MIELE BRILLANT 4876 (DE)
MIELE 1043 WPS METEOR (DE)
MIELE W 877
MIELE MONDIA 1142 (DE)
MIELE 2877 METEOR (DE)
MIELE BRILLANT 1200 (DE)
MIELE GALA W 960
MIELE ECONIC 1200 (DE)
MIELE SENATOR 140 (DE)
MIELE SUPERIOR 1220 (DE)
MIELE GALA W 961 (DE)
MIELE EXQUISIT 1342 (DE)
MIELE W 961
MIELE W 843
MIELE 100 ANNIVERSARY W 961
MIELE BRILLANT W 843 (NL)
MIELE PRIMAVERA W 961 (DE)
MIELE GALA W 843 (NL)
MIELE MONDIA 1261 (DE)
MIELE W 8120 (NL)
MIELE ECONIC 1400 (DE)
MIELE W 8712 (NL)
MIELE SUPERIOR 1420 (DE)
MIELE W 844
MIELE EXQUISIT 1461 (DE)
MIELE W 8125 (NL)
MIELE GOLD 2000 (BE)
MIELE W 845
MIELE 2061 METEOR (DE)
MIELE W 850
MIELE W 963
MIELE PRISMA W 850 (DE)
MIELE W 9140 (NL)
MIELE PRISMA W 850 (BE)
MIELE W 9145 (NL)
MIELE W 851
MIELE W 9235 (NL)
MIELE 1051 METEOR (DE)
MIELE W 9345 (NL)
MIELE SUPERIOR 1320 (DE)
MIELE V 9545 METEOR (NL)
MIELE EXQUISIT 1351 (DE)
MIELE W 9645 WPS (NL)
MIELE W 852
MIELE V 9945 EXPERT (NL)
MIELE W 853
MIELE W 965
MIELE BRILLANT W 853
MIELE W 968
MIELE V 8435 METEOR (NL)
MIELE W 969
MIELE W 8535 (NL)
MIELE W 970
MIELE V 8935 EXPERT (NL)
MIELE W 971
MIELE W 854
MIELE MONDIA 1271 (DE)
MIELE W 855
MIELE EXQUISIT 1471 (DE)
MIELE W 857
MIELE BRILLANT 1550 (DE)
MIELE W 859
MIELE W 972
MIELE MONDIA 110 (BE)
MIELE W 973
MIELE W 861
MIELE 2073 METEOR (DE)
EL200-A, EL200-B, EL200-C, EL200-D
Prices (valid from January 1st, 2017)
Prices include 21% VAT and include a one year warranty (unless otherwise stated).
Repair EL200-A, EL200-B, EL200-C, EL200-D
Shock absorbers Suspa 120N
Return shipping to UK*
* Return shipping to other countries in the Euro zone, see shipping_costs
What you can do yourself, you do it yourself
Very fast returns (see Feedback)
Your fine machine will last for many years to come
How to locate your model number?
You will find it on the type plate behind the door.
Dismounting the PCB?
- (frontloader, type 1)
Pull the mains plug,
Open the front panel (bolts around the fill opening, screws behind soap container),
PCB is mounted against back side of dashboard,
Pull of the small rubber hose through the hole in the EL200,
Disconnect all connectors from the EL200,
Release the clips at the lower side of the PCB.
How to replace the shock absorbers?
The shock absorbers have no suspension function, the only provide friction. The drum/tub combination hangs firmly in four robust steel springs. So you may safely remove the shock absorbers.
Pull the plug from the mains socket,
Open the front cover (3 bolts behind door, screws behind front of detergent container)
Loosen the two screws that secure the drain pump to the plinth (leave rubber hoses attached)
The right one is easiest to disassemble because you have more space there. So start with this one (wrench 13 and possibly another wrench 13 to prevent slipping of the bolt).
Loosen the nuts above and below, and remove the bolts.
You can now easily remove the shock absorber.
Adjust one of the new shock absorbers to approximately the same length as the old one.
Compare the friction between the old one and the second one of the new (and be satisfied that you decided to replace them)!
Now adjust the second one as well to the proper length.
Remove the left shock absorber. If the pump is in the way, it may now easily moved away by hand.
Assemble in reverse order.
How does it work?
Send us an e-mail via the this link
You receive all relevant data (address, bank account)
Ship the PCB to our address in the Netherlands
Transfer the amount (see Prices) on our account
Within a few days, you receice the PCB (and a new set of shock absorbers) back in full working order.
Inform us about your satisfaction ;-)
1 year warranty,
in case of failure: free replacement or mony back,
In case of no defect, you only pay research costs (€ 42,89 incl. shipping).
Other models supported:
Miele washing machine model
|EL140A||alleen -A model: W934,W937,W984|
W2515, W2553, W3831, W3838, W5245, W5260, W5660, V5760 WPS, V5760 Meteor,
W15XX, W16XX, W17XX, W18XX, W19XX, W21XX, W22XX, W23XX, W24XX, W25XX, W31XX, W32XX, W34XX, W35XX
EDC46130W, EDC66130W, EDC66150W, EDC67150W, EDC67550W, EDC67555W, EDC77570W, EDI96150W
6130W, 6150W, 7150W, 7550W, 7555W, 7570W, T55400, T55403, T55405, T55500, T55540, T55542, T55543, T55544, T55545, T55580, T55600, T55610, T55640, T55800, T55840, T56600, T56640, T56740, T56800, T56830, T56840, T568DIA, T57630, T57800, T57808, T57830, T57848, T57900, T58840, T59820, T59850, T59860, T59880, T88800, T88840, TMARATHON
TC7114, TCE7114, TCE7224, ZTE170, ZTE220, ZTE240, ZTE260, ZTE265, ZTE270, ZTE272, ZTE273, ZTE275, ZTE277, ZTE280, ZTE285, ZTE286, ZTE289, ZTH485, ZTK120
Attention: no support for:
W733, W750, W751, W754, W755, W756,W757, W765