Electronics Repair Service for Household Appliances

1 Year Guarantee - 1 Jaar Garantie - 1 Jahr Garantie

Netherlands, Cuijk / Eindhoven

E-mail support: info@youfixit.eu

 

We repair the electronic of your washing machine or tumble dryer within three working days

(In 2016 we repaired over 900* PCB's from Electrolux / AEG / Zanussi!)

*From which one third on request from household appliance specialists.

 

Electrolux / AEG / Zanussi Condensation tumble dryer dead

Also Marijnen and Nordland. View list of supported models

dryer tumble dryer condensation dryer does nothing anymore dryer condensation dryer tumble dryer has suddenly stopped working tumble dryer condensing tumble dryer is broken tumble dryer condensing tumble dryer does not respond tumble dryer condensing dryer has broken

Error
Your dryer has suddenly stopped working, without any signs. Does not respond. Appliance is suddenly dead. From one moment to another. No lights. No sign of life.

 

Cause
This failure is almost certainly caused by a defective circuit-board.

 

Older and newer models
If your dryer model is not in the above mentioned list, please visit our web page on newer models (voor consumenten worden deze op ons adres in Eindhoven gerepareerd).

Brand and model of your dryer may divert from the picture displayed above (e.g. less or different buttons)

 

Solution

 

 

 

YouFixit repairs your PCB fast, professional and without risk

 

Price: € 49,00 + return shipping costs (depending on country of destination)

 

Step 1

Dismount the module from your machine, see Instruction

 

Step 2

  • Sign up for repair by sending an email to info@youfixit.eu. Make sure to mention: Name, address, phone number and brand and model of your dryer
     

  • Send the Module to:

    YouFixit / Postbus 6425

    Kanaaldijk Noord 111
    5642 JA EINDHOVEN

    NETHERLANDS

  • Transfer the repair + return shipping costs to our bank account:
    IBAN: NL07ASNB0707634660 Attn. YouFixit
    BIC: ASNBNL21(XXX)

Step 3

Within 2 to 5 working days your will receive your repaired circuit board, which you can now re-install back into your machine!

 

Frequently asked questions

 

 

 

  1. Won't the PCB break down again, after repairs?

  2. Can the program selector be defective?

  3. Can I measure if the PCB is defective myself?

  4. How can I be sure if my circuit-board is defective?

  5. Is my circuit-board tested by Youfixit?

  6. Which warranty do I have?

  7. Can there be any other defects on my circuit-board?

  8. Will I receive a message when the circuit-board arrives, is repaired and sent back?

  9. Why do I have to sign up my repair via an email?

  10. Do I risk a bigger fire hazard when the electronics board is repaired?

  11. Should I send my circuit-board by registered shipping?

  12. How much time does it take to repair my PCB?

 

 

Instruction for dismounting circuit-board

 

 

Tools required :

Torx (T20) and/or Pozidrive (PZ2) screw driver

Socket wrench (7)

 

The instruction below is based on the Zanussi dryer (model ZTE285).

Dismounting of the circuit-boards in other Electrolux-brands (AEG, Electrolux, Marijnen and Nordland) may vary slightly.

 

  
Step 1

    Remove the power cord from the wall socket

  • Remove the two bolts on the backside of the machine

 

 

  
  
Step 2
  • Slide the top backwards and lift it up from the machine
  
  
Step 3
  • Remove the screws from the metal plate on the top

 

  
  
Step 4
  • Squeeze the cable ties through the plate to allow more room for the cables
  
  
Step 5
  • Remove the water container from the dryer
  • Remove the two screws behind the container
  
  
Step 6
  • Lift up the metal plate so that the panel is released
  • Slide the panel to the front far enough so that the plastic tabs are released, now flip the front panel downwards.
  
  
Step 7
  • Remove the screw from the power connector's cap

 

  
  
Step 8
  • Carefully dismount the power connector's cap

 

  
  
Step 9
  • Take enough detailed pictures of the module with the plus still in place
  • Carefully pull all the cables out of their socket.
  • If there's too much friction and the cable won't come loose, do as follows: Grasp the cable and the plug firmly and wedge it loose while pulling.

    Also you might want to use a narrow screwdriver to free the locking wedge as shown in the picture
  
  
Step 10
  • Carefully pull all the remaining cables loose from the PCB. As in the previous step these too can be held in place quite firmly, proceed as before by using a screwdriver if cable is stuck
     

  • You can stop here if you like, and send the whole front panel.

  • Or you can proceed to step 11 to dismount the PCB (with enclosure) from the front panel
     

 

 

  
  
Step 11
  • Unscrew the PCB from the front panel by removing the 5 screws as indicated
     

 

  
  

Step 12

  • Remove the PCB from the front panel by unclicking the indicated 7 tabs in sequence from 1 to 7. Use a small screwdriver and bend the tabs outside slightly, with each tab you can pull the PCB a bit more towards you. (If you can't reach the tabs you might want to temporarily remove the back encasing of the PCB re-attaching it before sending.)

  
  
Step 13
  • Put the PCB in a sturdy box, which you can fill up with crumpled papers for stability and damping
  • One strip of tape should be enough to keep the box sealed
  
  
Stap 14
  • Write down your name and address on the left upper corner of the package
  • Please refrain from using terms like 'fragile' on the box, these may lead to higher shipping costs if we return the package
  • We will re-use your packaging if possible
  
  

Answers to frequently asked questions

 

1. Won't the PCB break down again, after repairs?

Not likely.

YouFixit mounts a heavy duty power supply chip as a replacement of your old defective chip, which is able to accommodate power surges of up to twice as high as your old chip.

We also mount a bigger resistance in the power supply circuit, which lengthens the lifetime of your PCB

 

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2. Can the operating/display unit be defective?

No. This defect is not caused by the operating / display unit.

 

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3. Can I measure if the PCB is defective myself?

We do not recommend that you do measurements on the PCB. You might further damage the PCB, thus making it unable for us to repair it. In case you made modifications on your PCB or somebody else did, you can contact us by sending an e-mail. Make note of the fact, that your PCB is not in its original state and list what has happened to the PCB. This usually results in a higher repair rate and possibly a limited warranty, for apparent reasons.

 

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4. How can I be sure if my PCB is defective?

Chances are almost 100% (given the fault described above).

You do not run any risk for paying for a repair which is not effective. Moreover, we will test your PCB before we do any repairs. See our Customer Satisfaction Waranty

 

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5. Is my PCB tested by Youfixit?

Yes. See “What do we offer”.

 

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6. Which warranty do I have?

You will receive 1 year of warranty. See “What do we offer”.

 

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7. Can there be any other defects on my PCB?

Chances are very low.

In the past, we encountered a secondary defect as a result of the initial defect. Since then we test every PCB for this defect. In the rare case we encountered any other defects, this was the result of loosely mounted plugs or misalignment of the program selector.

 

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8. Will I receive a message when the PCB arrives, is repaired and sent back?

1.     You will receive a confirmation as soon as your PCB arrives at our address. If you like you may track your shipment also via Track & Trace functionality on the website of the shipping party.

 

You will get confirmation if we have repaired your PCB.

You will contacted if we cannot reproduce the error described on our website or if we are not able to repair your PCB.

 

You will receive a message with the barcode of your shipment, immediately after we send it out (usually the day of arrival at YouFixit, at about 6:00 PM).

 

The warranty label on the outside of the module, proves that it has been repaired and confirms your full year warranty.

 

 

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9. Why do I have to sign up my repair via an email?

In order to administer your payment, we need your name and address.

By sending us your personal data and those of your appliance, you enable us to plan your repair.

Thus we can guarantee that your electronic will be fixed and returned within two days after arrival at YouFixit

 

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10. Do I risk a bigger fire hazard when the electronics board is repaired?

By no means.

Maybe you've read somewhere that by enlarging the value of the primary circuit flow resistor, and applying a power-IC with double capacity, fire hazard increases.

From a technical perspective, this story is not very credible.

The chip we use can indeed deliver twice as much power, but will do so in practice only in very short peaks.

These are precisely the peaks that kill the lighter chip.

In addition, the increased flow resistance reduces the maximum power to be delivered.

Because in the machine nothing is changed, the power demand will necessarily remain the same.

This story plays on your fear. It is true that clothes dryers relatively often cause home fires (5% of all home fires, see https://nl.wikipedia.org/wiki/Wasdroger#Brandgevaar).

But seldom the cause is in the electronics, but poor maintenance, allowing dust collects on the heating element (see http://droogtrommels.nl/droogtrommels-veiligheidsinstructies.html).

What measures you can take to prevent home fires, you may learn on http://www.consumentenbond.nl/wasdroger/extra/brandveiligheid-wasdroger/.

 

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11. Should I send my PCB by registered shipping?

Not per se.

It does not make much sense to send your shipment registered. Do keep the bar code you receive from the carrier. This allows you to track your shipment.

If it takes more than the usual amount of business days before your package is delivered to us, we recommend you to contact the transporter.

If your shipment is unexpectedly lost, you may appeal to the carrier with the barcode as proof. However, even with registered mail you will receive little compensation, because you have to prove the value with an invoice of the part shipped.

 

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12. How much time does it take to repair my PCB?

From the day of you shipment: 2-4 working days (depending on distance to the Netherlands).

Repair is almost mostly done on the day we receive your module.

Using the barcode of your shipment on the website of the conveyor (track & trace), you may trace your shipment and discover when your shipment is being delivered to us.

If we have also received your payment and your address data by e-mail, your module is returned to you the same or the next working day.

The transit time in the Netherlands by PostNL usually is one business day. For Belgium you have to take into account one more working day.

 

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What do we offer?

YouFixit repairs this module in a professional manner and with better than the original parts.

But not before we have determined that your electronic is indeed defective.

After the repair your electronic is retested.

YouFixit gives a full year warranty on the repair.

 

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Customer satisfaction guaranteed

If the repair has been signed up with the above mentioned complaint (machine is dead), you run no risk.

If your board does not appear to be defective, you will owe us only research and return costs (€ 20.00).

The remaining part will be refunded immediately.

Or your entire payment will be refunded if you do not require return shipment of the module.

 

YouFixit strives for maximum customer satisfaction (see our  reviews from customers).
 

If your Electrolux / AEG / Zanussi dryer does not function after you have installed the repaired module, please do not hesitate to call us.

If your machine keeps on failing after all, we can imagine that you decide to purchase a new dryer.

You may return the electronics. Once we receive this, you receive a refund of the repair costs (€ 49.00).

In this case your only loss is the postage (3 times).

 

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Who are we?

YouFixit is a small company that repairs electronics of household appliances for more than a decade.

Initially, mainly for the washing machines of the Miele brand.

Gradually, we have extended our service to other household appliances and also to other brands.

We partner with a large proportion of the white goods specialists in the Netherlands and in other European countries.

For common errors we offer our services also to the do-it-yourselfer.

 

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Affected appliances (models from 2007)

BRANDType BRANDType BRANDType BRANDType BRANDType BRANDType
AEG6130W AEGT55580 AEGT57848 ELECTROLUXEDC46130W ZANUSSITC7114 ZANUSSIZTE285
AEG6150W AEGT55600 AEGT57900 ELECTROLUXEDC66130W ZANUSSITCE7114 ZANUSSIZTE286
AEG7150W AEGT55610 AEGT58840(B) ELECTROLUXEDC66150W ZANUSSITCE7224 ZANUSSIZTE288
AEG7550W AEGT55640 AEGT58840(R) ELECTROLUXEDC67150W ZANUSSIZTB276 ZANUSSIZTE289
AEG7555W AEGT55800 AEGT59820 ELECTROLUXEDC67550W ZANUSSIZTE170 ZANUSSIZTH485
AEG7570W AEGT55840 AEGT59850 ELECTROLUXEDC67555W ZANUSSIZTE220 ZANUSSIZTK120
AEGT35850 AEGT56600 AEGT59860 ELECTROLUXEDC67558W ZANUSSIZTE240   
AEGT55400 AEGT56640 AEGT59880 ELECTROLUXEDC77550W ZANUSSIZTE260 MARIJNENCMK956E
AEGT55403 AEGT56740 AEGT65170AV ELECTROLUXEDC77570W ZANUSSIZTE265 NORDLANDECD8612
AEGT55405 AEGT56800    ELECTROLUXEDH97950W ZANUSSIZTE270 NORDLANDELD9613
AEGT55500 AEGT56830    ELECTROLUXEDI96150W ZANUSSIZTE272 NORDLANDNCD11714
AEGT55540 AEGT56840 AEGT88800    ZANUSSIZTE273   
AEGT55542 AEGT568DIA AEGT88840    ZANUSSIZTE275   
AEGT55543 AEGT57800 AEGTMARATHON    ZANUSSIZTE276 REX-ELECTROLUX A350BE
AEGT55544 AEGT57808 AEGLAVAMAT    ZANUSSIZTE277 ZOPPASPTE273
AEGT55545 AEGT57830 AEGLAVATHERM    ZANUSSIZTE280 NORDTONPTE273

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Return shipping

Land Shipping Dutch VAT included
Australia €        24,50 -
Austria €        15,00 yes
Belgium €        10,00 yes
Bulgarije €        24,50 yes
Czech Republic €        17,45 yes
Denmark €        15,00 yes
Estland €        24,50 yes
Finland €        24,50 yes
France €        13,00 yes
Germany €        10,00 yes
Greece €        24,50 yes
Hungary €        24,50 yes
Ireland €        20,50 yes
Israel €        24,50 -
Italy €        15,00 yes
Jersey, Channel Islands €        20,95 -
Letland €        24,50 yes
Litouwen €        24,50 yes
Luxemburg €        13,00 yes
Malta €        24,50 yes
Monaco €        13,00 -
Netherlands €          6,75 yes
Norway €        20,95 -
Poland €        22,05 yes
Portugal €        24,50 yes
Roemeniλ €        24,50 yes
Slovenia €        24,50 yes
Slowakije €        17,45 yes
Spain €        15,00 yes
Sweden €        15,00 yes
Switzerland €        20,95 -
United Kingdom €        13,00 yes
United States €        26,00 -

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